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Privacy Policy

Privacy Policy Introduction

This is the Privacy Policy for Carry Out Off Licence and applies to our website At Carry Out Off Licence, we want to respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2003. The purpose of this Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website. Naturally, if you are not happy with the content of this Privacy Policy you should not use this website. By visiting the Carry Out website, you are accepting the terms of this Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

In addition to this Privacy Policy, we recommend familiarising yourself with our Terms & Conditions section

You must be over 18 to use, register for an account, subscribe for newsletters & updates, and accept delivery for any orders placed through the website.

The types of information we collect

Non-Personal Data
Like most websites, we gather analytical and statistical information on an aggregate basis from all visitors to our website. This non-personal data is made of up information that cannot be used to identify or contact you, such as demographic information regarding your device IP, addresses that have been clipped or anonymized, your browser, and other anonymous statistical data involving the use of our website.

Personal Data
This is data that identifies you or can be used to identify or contact you. This may include your name, address, email address, User IP address in circumstances where they may have not been deleted or anonymized, telephone number, and billing and credit card information. This information is only collected where you voluntarily submit it to us through a contact form, order form or sign up for an account.

The purpose of the information we collect

Non-Personal Data
This data is gathered from visitors to our website in an aggregate form to let us better understand where our customers are visiting our website from and also help us to better organise and design our website.

Personal Data
We will process any Personal Data you provide to us through the use of for the following purposes:

  1. To contact you regarding an order you have made
  2. To provide you with the goods and services you have ordered. This may involve sharing your personal data with our logistics and shipping partners.
  3. To respond to your queries when you contact us
  4. To send you information on competitions, sales, deals & more
  5. To send you promotions and upcoming event notifications

How we collect your information - Personal Data

Account Creation
Through using, you may wish to create an account with us. If you do, you will create a record of your details in our database. This record will be called into use any time you make an order. We record your billing and shipping details in our database so that you can select them quickly the next time you create an order.

We collect the following information

  1. Your Email Address
  2. Your First & Last Name
  3. Your Postal Address
  4. Contact Number
  5. Password Details (These are encrypted and not accessible by Carry Out Off Licence)
  6. Order History

Contact Form
When you contact us through our contact form, it creates a record in our database. All contact form enquires are replied to directly by email. The information we collect through these forms include:

  1. Name
  2. Email Address
  3. Your Query
  4. Contact Number

Email Marketing
We use Klaviyo to send promotional marketing material. Customers are able to sign up for this marketing material via:

  1. The Join Carry Out Club Page
  2. Contact Us Form
  3. Checkout Page

The data collected and sent to Klaviyo:

  1. Name
  2. Email Address
  3. Order History
  4. Abandoned Baskets 

At the bottom of every email sent from Klaviyo is an UNSUBSCRIBE link which you can use to unsubscribe from our email database at any time.

Phonovation SMS Marketing
We use Phonovation SMS marketing to send promotional messages to consumers who sign up to receive them. Consumers can sign up for SMS Marketing via:

  1. The Join Carry Out Club Page
  2. Contact Us Form
  3. Checkout Page

The data collected and sent to Phonovation:

  1. Name
  2. Email Address
  3. Order History
  4. Abandoned Baskets

To Unsubscribe from these SMS messages, text OPTOUT to 50123 and your number will be removed from our database. Should you wish to be readded to the SMS marketing list, please contact us and we can arrange that for you.

We do not collect your credit card or banking details as online payments are taken through AIB Authipay. You can find information on their privacy policies and security measures at their website below:


How we collect your information - Non-Personal Data

Google Analytics

We record all activity on our website through Google Analytics. This helps us monitor the performance of the website and is essential to understanding what we can do to make your experience as a customer better. 

Third-Party Tracking Tools

  • Facebook Pixel Code
  • Google Analytics
  • Google Ad Services
  • Google Merchant Centre

Customer Rights
Under the Data Protection Acts 1988 & 2002, the customer has a number of rights including:

  • Right of access
  • Right of rectification
  • Right of erasure
  • Right of data portability

Questions or Queries

For any queries regarding this privacy statement, comments or general queries please email


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